Privacy Policy

Welcome to Trek Tropical Tours! We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.
Booking Details: Passport information, dietary restrictions, special requests, and emergency contact information.
Financial Information: Credit card details or other payment information, processed securely by a third-party payment gateway.
Website Usage Data: IP address, browser type, pages visited, and time spent on our site. We use cookies and similar technologies for this purpose.

2. How We Use Your Information

We use your information to:

Process your tour bookings and provide our services.
Communicate with you about your tour itinerary, updates, and special offers.
Improve our website and services.
Respond to your inquiries and requests.
Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information with trusted partners and third parties necessary for providing our services, such as:

Hotels and guesthouses.
Airlines and transportation providers.
Tour guides and activity operators.
Third-party payment processors.

These partners are obligated to protect your information and only use it for the purposes we specify. We may also disclose your information if required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

Access and request a copy of the personal data we hold about you.
Request the correction of inaccurate or incomplete data.
Request the deletion of your personal data, subject to legal requirements.
Object to the processing of your data.

To exercise these rights, please contact us using the details below.

6. Cookies

Our website uses cookies to enhance your Browse experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.